Privacy Policy

Effective Date: [Feb. 20, 2025]

Last Updated: [Feb. 20, 2025]

1. Information We Collect

We may collect and process the following types of personal information:

• Personal Identifiable Information (PII): Name, email address, and other identifying details.
• Communication Data: SMS messages, interactions with our services.
• Device and Usage Information: IP addresses, browser details, and system logs.
• Consent Data: Opt-in/opt-out preferences for SMS, email, and other communications.

2. How We Use Your Information

We use collected data for:

• Providing academic and communication services.
• Managing SMS and VOIP communications.
• Compliance with legal and regulatory requirements.
• Enhancing user experience and system security.

3. SMS, VOIP, and Communication Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

SMS text messaging originator opt-in data and consent details will not be shared with any third parties.

4. Data Protection and Security

We implement security measures, including:

• Data encryption for sensitive communications.
• Access controls and authentication mechanisms.
• Regular security audits and compliance measures.

5. Data Sharing & Third-Party Disclosures

We do not sell or share personal data with third parties for marketing purposes. Data may be shared only in the following cases:

• Legal compliance and regulatory obligations.
• Service providers handling operations or IT support.
• Emergency situations to protect user safety and security.

6. User Rights & Control Over Personal Data

You have the right to:

• Request access to your personal data.
• Modify or correct inaccurate information.
• Opt-out of communications at any time.
• Request deletion of your personal data, subject to legal requirements.

For requests, contact us at privacy@zaagu.ca.

7. Cookies & Tracking Technologies

We may use cookies and tracking technologies to enhance user experience. You can manage your cookie preferences in your browser settings.

8. Changes to This Privacy Policy

Zaag University reserves the right to update this Privacy Policy as needed. Significant changes will be communicated through our website.

9. Contact Information

For inquiries, please contact:

Zaag University
Email: privacy@zaagu.ca